Education

The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University has joined hands with the World Travel and Tourism Council (WTTC) to support the sustainable development of…

In the future, it may be more expensive, time-consuming, and risky to travel halfway around the world for a holiday getaway. What if we could experience a convincing virtual version of the real thing?…

Thailand and Peru have one thing above all else in common, a rich tradition and enormous popularity of their food. Once a delicacy only sampled upon a rare trip to the country, Peruvian cuisine has…

Dusit Thani College, Thailand’s leading hospitality education institution under the Dusit Thani Hotel Group, has annually participated in the PHIST or Phuket Hotels for Islands Sustaining Tourism…

Whilst many tourists travel to experience new places, cultures and activities, others are visiting friends and relatives (VFR). VFR travel showed remarkable resilience during the COVID-19 pandemic,…

Bangkok, Thailand, September 12, 2023 / TRAVELINDEX / The Mekong Tourism Coordinating Office has launched the Mekong Tourism internship finder on MekongTourism.org. The initiative is designed to…

Valletta, Malta, August 23, 2023 / TRAVELINDEX / Offer of a Free Scholarship for Climate Friendly Travel Diploma for Small Island Developing States (SIDS) and other developing countries Together with…

A priority of hotels worldwide is, quite naturally, attracting and catering to the needs of guests. Seldom do hotels invest heavily in strategies to cater to non-guests. However, according to Dr Sung…

Perhaps surprisingly, the smiles that greet you upon arrival at a hotel might not be genuine. A positive, welcoming demeanour is part of the job description for housekeeping, front desk, and…

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is privileged to announce that Dr HO Kwon Ping, Founder and Executive Chairman, Banyan Tree Holdings…

Virtual trips are destination “teasers” and a valuable way to attract new tourists. But what about returning tourists? Timely new research by Dr Hyejo Hailey Shin of the School of Hotel and Tourism…

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today (28 April) announced the findings of a study on “A Decision Support System for Post-COVID…

2020 saw unprecedented swathes of holiday cancellations. The year COVID-19 hit was a tough one for hospitality and tourism firms, who were forced to make swift decisions about changes to their refund…

Many organisations take pride in their ability to offer a rich variety of supportive programmes for employees with families. However, the growing number of single childless people in the workforce,…

In today’s travel and events industries, multiple service providers work together to shape unique, complex and multidimensional customer experiences. However, such connectedness can come at a cost.…

Trees, potted plants and “green walls” may not be conventional forms of interior design, but with growing demand for sustainable, eco-friendly hospitality, hotels are upping their efforts to…

Contactless technology is transforming hospitality in China and beyond. Research by Dr Fei Hao and Professor Kaye Chon of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic…

COVID-19 has changed how we holiday: out with crowding into airports to fly to distant resorts; in with staying close to home. Although this might seem an effective way to support local tourism while…

Cancelled flights and complicated travel protocols have become all too common amidst the chaos of the COVID-19 pandemic, whose outbreak all but grounded the global airline industry. However, we still…

Hong Kong, Hong Kong SAR, October 19, 2022 / TRAVELINDEX / The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is privileged to announce the establishment…