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Welcome to the Touch-Free Hotel

Contactless technology is transforming hospitality in China and beyond. Research by Dr Fei Hao and Professor Kaye Chon of the School of Hotel and…

Staycationers Behaving Badly

COVID-19 has changed how we holiday: out with crowding into airports to fly to distant resorts; in with staying close to home. Although this…

Airline Industry in Crisis

Cancelled flights and complicated travel protocols have become all too common amidst the chaos of the COVID-19 pandemic, whose outbreak all but…

Drone Food Delivery is Taking Off

Hong Kong, Hong Kong SAR, September 23, 2022 / TRAVELINDEX / Food delivery sales are expected to reach a remarkable US$365 billion worldwide by…

Dining Out During a Pandemic

Hong Kong, Hong Kong SAR, July 27, 2022 / TRAVELINDEX / COVID-19 has devastated the global restaurant industry. Developing effective strategies…

Building an Older, Wiser Workforce

Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a…

The Healing Power of Trust

Hong Kong, Hong Kong SAR, April 28, 2022 / TRAVELINDEX / In today’s globalised world, more and more hotel firms are expanding their business…

Money or Miles for Frequent Flyers?

Hong Kong, Hong Kong SAR, February 28, 2022 / TRAVELINDEX / "Cancelled" - The word no passenger wants to see on an airport display board. Failing…