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Building an Older, Wiser Workforce

Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a…

The Healing Power of Trust

Hong Kong, Hong Kong SAR, April 28, 2022 / TRAVELINDEX / In today’s globalised world, more and more hotel firms are expanding their business…

Money or Miles for Frequent Flyers?

Hong Kong, Hong Kong SAR, February 28, 2022 / TRAVELINDEX / "Cancelled" - The word no passenger wants to see on an airport display board. Failing…

Light at the End of the Tunnel

Tourism around the world is reeling from the impact of the COVID-19 pandemic, and Hong Kong’s once vibrant industry is no exception. The path to…

The Art of Upselling

Hung Hom, Hong Kong SAR, September 18, 2021 / TRAVELINDEX / Online upselling is an ever more popular way for hotel companies to bring in revenue.…

A Table for One, Please!

Solo diners represent one of the fastest-growing markets in the restaurant sector, but little is known about the factors that influence their…