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Post-Pandemic Dining: A Risky Business?

After the first wave of COVID-19, some of us returned to restaurants sooner than others. Recent research by Dr Seunghun Shin of the School of Hotel and Tourism Management (SHTM) at The Hong Kong…

Counting the Cost of Contactless

Hong Kong, Hong Kong SAR, September 30, 2024 / TRAVELINDEX / Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising…

Dusit Thani College Partners with HSMAI

Bangkok, Thailand, September 26, 2024 / TRAVELINDEX / With more than 30 years of experience in hospitality and culinary arts education, Dusit Thani College (DTC), the first and largest institute in…

A Fair Deal for Food Delivery Workers?

The perks of “gig work” in the online food delivery sector are clear – pick up work whenever suits you, go at your own pace and never lack opportunities. Yet there is a darker side to online catering…

Robotics, Hotels and Storytelling

With rapid technological progress and a renewed emphasis on health and safety in the wake of COVID-19, more and more Chinese hotels are relying on robotics to facilitate customer service provision.…

Hospitality in the Time of COVID-19

Hospitality employees’ stress levels during the COVID-19 pandemic and their later career trajectories may depend on both their experiences in the workplace and personal traits, according to Dr Wei-Jue…

Knowledge is Power in the Restaurant Sector

Publicly disclosing information can have mixed outcomes for catering enterprises, according to Dr Jaehee Gim of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic…