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A New Flavour for Hotels

A priority of hotels worldwide is, quite naturally, attracting and catering to the needs of guests. Seldom do hotels invest heavily in strategies…

The Cost of Faking a Smile

Perhaps surprisingly, the smiles that greet you upon arrival at a hotel might not be genuine. A positive, welcoming demeanour is part of the job…

Nostalgia-Motivated Tourism

Virtual trips are destination “teasers” and a valuable way to attract new tourists. But what about returning tourists? Timely new research by Dr…

PolyU Presents TOUROMETER

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today (28 April) announced the findings of a…

To Refund or Not to Refund?

2020 saw unprecedented swathes of holiday cancellations. The year COVID-19 hit was a tough one for hospitality and tourism firms, who were forced…

Welcome to the Touch-Free Hotel

Contactless technology is transforming hospitality in China and beyond. Research by Dr Fei Hao and Professor Kaye Chon of the School of Hotel and…

Staycationers Behaving Badly

COVID-19 has changed how we holiday: out with crowding into airports to fly to distant resorts; in with staying close to home. Although this…

Airline Industry in Crisis

Cancelled flights and complicated travel protocols have become all too common amidst the chaos of the COVID-19 pandemic, whose outbreak all but…

Drone Food Delivery is Taking Off

Hong Kong, Hong Kong SAR, September 23, 2022 / TRAVELINDEX / Food delivery sales are expected to reach a remarkable US$365 billion worldwide by…